events banner
March 23rd | 10:00am PST | Free to members (non-members $25)

register button add to calendar button

Do you have leads from tradeshows, e-mail campaigns, or an existing customer database? Have you wondered how to get more revenue from your sales process? Are you looking for a way to be more mobile and to look like a bigger company than you actually are?

Learn how to use Customer Relationship Management (CRM) to acquire and retain customers through repetitive sales and marketing activities. Understand how to send marketing information to prospects over longer periods of time in order to nurture them to become customers. Learn how a CRM system can prioritize telephone calls, face-to-face visits, and help you achieve greater revenue growth.

By attending this webinar you will be entered to win a raffle prize of Microsoft Office 365 and all attendees will receive a certificate for training at a Microsoft store. Congratulations to Lauren at EW Packaging as the raffle winner from last months Cybersecurity Webinar!


Eric Klauss
PartnerSource Solutions
A Microsoft Technology Partner

Brian Iinuma
Strategic System Group, Inc.
A Microsoft Technology Partner

About the Presenters:
Eric Klauss has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant, and salesperson in the industry. Today, he provides his sales and marketing expertise to PartnerSource Solutions clients and is a SCORE Mentor to business clients in Southern California. Eric currently serves as President of the Southern California chapter of International Association of Microsoft Channel Partners and is the Chairperson for the Microsoft Community Connections team.

Brian Iinuma has over 25 years I/T experience in Enterprise Resource Planning. He is the President and cofounder of Strategic Systems Group, Inc., a Los Angeles-based provider of I/T services to small and mid-sized manufacturing and distribution companies. Mr. Iinuma is active in the Southern California chapter of International Association of Microsoft Channel Partners and the Microsoft Community Connections Program.

Who should attend?
Business owners, CEOs, personnel responsible for sales processes.

Thank you to our sponsors:

Flyer available to download here.


contact: Dave McCormac


phone: 323.728.9500, Ext. 299

© 2017 Printing Industries Association, Inc. of Southern California. All rights reserved.